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Posts tagged Lumenos
What is Lumenos From Anthem Blue Cross
Apr 30th
Lumenos is a new health insurance plan offered by BC Life and Health, an affiliate of Anthem Blue Cross of California.
Another new health insurance plan? This one is different.
Lumenos is a consumer-directed health plan, or CDHP. Consumer-directed health plans put you in charge of making many healthcare decisions. More of the money that pays for healthcare is put in your hands — so you can decide what to spend it on.
With the Lumenos plans, you can choose how you want to manage your healthcare dollars. Choose a Health Savings Account plan to save money tax-free. Or choose a Health Incentive Account to have Blue Cross help fund your healthcare expenses. With the Lumenos HIA plans, you’ll be rewarded with healthcare dollars when you participate in selected wellness programs.
When you enroll in the HIA Plus plan, Anthem Blue Cross will automatically contribute $500 a year to your account — or $1,000, if it’s a family plan.
In a nutshell, having a consumer-directed health plan means you’re in control of your healthcare. It means you don’t have to turn to your insurance company for approval every time you need to see a doctor or get a prescription filled. And it means that you get rewarded for making More >
Lumenos Plans From Anthem Blue Cross of California
Apr 29th
The Lumenos Consumer-Driven Health Plans: For More Control Over Your Healthcare Dollars
When it comes to health care, consumer often have little control or choice. The Lumenos plans from Anthem Blue Cross of California are changing that. With these consumer driven health plans, you have more control of your health, health care decisions and dollars – allowing you to live a healthier life. Depending on your employer, one or more of the following options might be available for you.
Lumenos Plans- Lumenos HSA — This Health Savings Account plan that lets you save tax-free money to pay for your healthcare. And as long as you spend your HSA funds on qualified medical expenses, you won’t pay taxes on the withdrawals. Your money earns interest, and any funds you don’t spend at the end of the year will carry over to your account for the next year.
- Lumenos HIA — The Lumenos Health Incentive Account plan that gives you a Blue Cross-sponsored account to help pay for your healthcare expenses. Funds are added to your account by Anthem Blue Cross as a reward for participating in wellness programs, such as their weight management program.
- Lumenos HIA Plus — The Health Incentive Account Plus plan also rewards you More >
New Lumenos® customer service phone numbers
Feb 4th
Lumenos customer service phone numbers for the west have changed (on January 2, 2008).
Now California Lumenos members should call:- 866-837-4463 – CA Individual Lumenos
- 866-837-4595 – CA Small Group members
- Call center hours are
- Monday – Friday, 8:30 a.m. to midnight Pacific time
- Saturday, 9 a.m. to 1 p.m. Pacific time
- For members with effective dates before December 1, 2007, we’re sending new ID cards and a stuffer explaining the change
- For new members with effective dates of December 1 through December 31, 2007, we sent a letter explaining that the customer service number on their ID card is effective January 2, 2008, and provided the correct number to call before January 2.
- We sent a letter to Group Administrators explaining the change, and provided stuffers for them to give to their employees when they presented their ID cards.
If a member calls the old number, the call center team in Virginia will provide the correct number based on the caller’s state and contract type (individual, small group or large group).
Why the change?- Moving consumer-driven call centers to the local call centers is the first step toward better integrating consumer-driven business with regional sales and More >